Usability Testing on a Tight Budget
Not everybody is building the next eBay or the newest operating system for the iPad, both applications with millions of end users and for which the usability is top priority. In most cases, we work on (internal) applications for a limited amount of users. But, yet you want to know whether this application is user friendly enough if only to ensure that the transition to the new application will go smooth for these end users. From this point of view, Erik will run through a few simple steps - easy to apply in different environments - for a first impression about the level of usability of your application.
More concrete, it comes down to the fact that you start with a prototype before building your application This will give you already the first impressions. Then, you organise several interactive demos at well selected moments in time before moving on to the actual usability tests. These actual usability tests involve setting benchmarks with the help of your end users. Determining the minimum and maximum amount of clicks in order to fulfill assignments within the application can be such a benchmark. The same can be done with e.g. the elapsed time needed for the same assignments. During the execution of these tests, the results are measured against predetermined acceptance criteria. This measurement gives you a clear view on the usability of your application.
During this presentation, Erik shows that usability testing does not always have to go together with large budgets and periods in time. Based on his experience, Erik will hand you as a listener a lot of examples and usefull tips to apply this approach in your own environment.