Options, Support and Coaching
vConferenceOnline offers a full range of service options. From self-service to fully managed, we are here to help at the level most effective for you and your event.
Self-Service – Self service gives you full access to the administrative and setup portal, access to our regularly scheduled webinars for exhibitors and speakers and all of the help libraries and utilities that make up the platform. We’ll also provide standard hours support with the support desk.
Assisted Service (Standard) – Our standard service level introduces you to an Event Coach. They are there to help you learn the platform, provide best practices, how-to information and event audits, and help out with rehearsals for live streams.
Concierge Services – Our concierge services include assistance setting up and configuring all elements of your event, providing all support options above and generally helping as an extension to your team when it comes to setting up your event.
Fully Managed Services – Our fully managed services include all setup and testing of your event, full event audits, and working directly with your speakers, exhibitors, sponsors, and vendors.